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The Natural Light Company - Your online candle superstore
About Us
The Natural Light Company are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at suggestions@naturallightcompany.co.uk
Our Contact details:
The Natural Light Company
Swallow Field, Drift Lane, Chidham, West Sussex PO18 8PR
Phone:01243 572760
Fax: 01243 572760
Email: webshop@naturallightcompany.co.uk
Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment or cheques with order.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
Shipping And Handling
For orders under £40.00 there is a charge of £5.00, for orders over £40.00 our shipping charge is £7.00
Delivery Schedule
We will normally send your order generally received in under 7 - 10 days.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
For orders made from the UK or the European Union, 17.5% VAT is added.
Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee
We guarantee your satisfaction. All of our products come with a 7 working day no quibble guarantee.
Reaching Us
If you need to reach us, please email us on webshop@naturallightcompany.co.uk, alternatively, you can call on 01243 572760 (International +44 01243 572760) or fax us on 01243 572760 or write to us at swallow field drift lane, chidham West Sussex PO18 8pr United Kingdom
Privacy Policy
The Natural Light Company / G&G Sundries do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy
We guarantee your satisfaction. <All of our products come with a 7 day no quibble guarantee.> We may ask for you to pay for the postage to return the goods in a satisfactory condition so that we can restock the item.
